Safety, Helpful Hints & Notes

Thank you for choosing Orla soy candles. Handcrafted from 100% soy wax - made from soybeans, a natural, renewable, biodegradable resource. We use only premium essential oils/fragrances and 100% cotton wicks. Please follow these helpful hints to ensure maximum safety and clean burning of your candle.

Keep wick trimmed 1/4" and centered for a cleaner burn. Keep wax free of wick trimmings. On the first burn let the melt pool reach the edge of the container. If the candle is burning to one side, push the wick towards the opposite side and/or turn the candle away from the draft.

Place candle on a heat resistant surface . Keep away from drafts, open windows, ceiling fans, vents, pets, children and flammable objects. Keeping the burning candle away from drafts will help prevent uneven burning and sooting.

Do not burn under a cupboard or shelf. This inhibits the amount of oxygen that is getting to the wick and will cause black soot to form. It is also dangerous.

Mushrooms, the globs on top of the wicks, are carbon deposits found on highly fragrant candles. Usually appearing after long burning cycles. Always trim these off and keep them out of the melt pool for a more efficient burn.

If the wick becomes too long, or an air current disturbs the flame, small amounts of unburned carbon particles (soot) will escape from the flame as a visible wisp of smoke. Any candle will soot if the flame is disturbed or the wick needs to be trimmed. Keep the wick trimmed to 1/4". If soot builds up on the glass, clean with a paper towel and glass cleaner. (When soot starts to build up on the glass it means your candle needs attention and you may need to move the candle out of the draft or away from the ceiling fan.)

Our 3 oz., 7.5 oz., & 14 oz. container candles come with burning directions on the bottom of the container. Please follow the directions on the bottom of each candle.

Are you a 'Marathon Burner'? One who thinks they can burn the candle for more than the recommended time and then wonder why there is soot on the rim and the wick is longer than 1/4"? As the candle burns down the wax level goes down...in turn, more wick is exposed and needs to be trimmed back to 1/4". Extinquish candle, cool, trim wick and re-light. It's best to follow the directions for a better, safer burn.

Stop burning the candle when 1/4"of wax remains in the bottom of the container. This will prevent the container from getting too hot and damaging your table. Always burn your candles on a heat resistant surface.

100% natural soy wax candles may look and burn differently than candles made from wax blends or paraffin.You may see subtle frosting on the top and sometimes on the insides of the candle, bubbles around the edge of the melt pool, and a waxy film around the edge of glass. If candles are left in artificial light for long periods of time they may darken or change color, depending on the type and amount of essential oils in the fragrance. None of the above will affect the performance, enjoyment or safety of your candle.

Never leave a burning candle unattended. Extinguish candle before going to sleep!

At Orla we welcome customer feedback and want to provide the best customer service. If you have questions or comments about Orla soy candles call the candle hotline:1-800-346-2706 ex 104 mon.-fri. 9:00am-4:00pm EST or soy@orlasoycandle.com

To maintain your candle, sharp scissors are a must. And occasionally, a metal utensil (spoon) to center the wick and clean the melt pool are also helpful.